Customer Service Assistant (m/f/d) Lubes+Greases for Non-Automotive

Order entry, invoicing. Customs clearance, order processing, creation of export orders

Your tasks

  • Receive customer inquiries independently and answer them competently
  • Independent processing of export orders from order entry to invoicing
  • Processing of letters of credit and documentary collections as well as customs clearance and documentation
  • Preparation of export documents for export orders (sea freight and truck transports)
  • Independently identify customer problems and offer suitable solutions as well as carefully document customer data and communication
  • Ensuring a smooth ordering process by supporting the processing of orders and returns

Your profile

  • Successfully completed commercial training
  • Several years of professional experience in a comparable position in customer service
  • Strong communication skills as well as a confident manner, negotiating skills, assertiveness and cross-divisional thinking & acting
  • Very good written and spoken German, business fluent English (CEFR level min. B2), further foreign language skills in French or Spanish are an advantage
  • Confident handling of the MS Office package

We offer

  • An economically strong company with a high level of innovation and an exciting working environment
  • Remuneration according to the chemical industry pay scale: 37.5 hours/week, vacation and Christmas bonus, 30 vacation days, optional 5 additional days off per year, employer-financed pension plan and supplementary long-term care insurance, and much more.

Apply now

Apply now under the reference number HRV-24-008 by e-mail to

Your benefits

For tariff employees

Attractive remuneration according to chemical tariff

Company fitness program: 2 variants to choose from at low monthly fees

37.5 hours per week

Free use of our ZG company parking spaces & ideal public transport connections

Annual benefit: 100 % of a gross monthly salary ("13th salary")
Holiday allowance: € 1,200 gross per calendar year

Company canteen: daily changing dishes

30 days vacation per calendar year
5days "additional vacation", payout also possible

"Corporate Benefits" program : special conditions and attractive discounts for products/services from well-known providers

Company pension scheme: employer contribution of at least € 1,454.55 per year
Supplementary long-term care insurance: € 33.65 per month
Company doctor on site

Company events: e.g. summer party/Christmas party, open day, health day

We look forward to receiving your application

Please send your complete application documents, stating the reference number HRV-24-008, your earliest possible starting date and your salary expectations, by e-mail to bewerbung@zeller-gmelin.de. We will be happy to answer any questions you may have.